Saturday, May 23, 2020

The Culture Of A Cultural Consultant - 953 Words

In the video related to culture of emotions two important questions were raised. The first question was why has this happened to me and the second was why now? This was a very powerful way to open the video and lead to a great discussion of the DSM-IV cultural formation piece. In watching this video the first implication that I could see for myself how not knowing enough about specific cultures and the possible need for a cultural consultant. This video described that cultures have narrative structures and that sometimes we need a cultural consultant to help tell a client’s story overall. I believe that this is a very important piece of multicultural counseling without understanding a clients culture we cannot understand the client. One negative bias or belief given in the book was the case of the Nguyen family and their oldest son Phuoc. This boy had what looked like bruises on his body and this lead to the investigation of the Nguyen family and their home life. In addition, this lead to child protective services having to become involved and actually taking their son away for weeks until they could step into the home to investigate further. This is a case where the helping professionals involved did not understand the family’s culture and may have needed a cultural consultant. I believe having a cultural consultant could be quite helpful on one hand, but should not be used as a crutch on the other hand. As counselors we should be learning, training, and reading aboutShow MoreRelatedCross Cultural Conflict in Organisations977 Words   |  4 PagesExecutive Summary The purpose of this presentation is to identify the problems faced by Western managers telling eastern managers that improvement in their business is needed. The case which the presentation is based on is about cross-cultural management and organisational strategy and improvement. A delegate of an Australian consulting firm is given the task of heading up a pilot study in the organisations Taiwanese and Indian offices with the aim of identifying the reasons for their slowRead MoreEllen Moore: Living and Working in Korea Essay1687 Words   |  7 Pages | | | |Ellen Moore, a co-senior consultant, is assigned to work in Korea and lead a project | |with her Korean counterpart Jack. Being a woman and having no experience with the | |Korean culture puts her at an early disadvantage which she tries to overcome during | |the first few weeks of her assignment. | | Read MoreReshaping Organizational Culture Using the Burke-Litwin Model1110 Words   |  4 PagesIntroduction The case being studied is a consulting groups efforts to reshape the culture of an organization in an image they feel is more appropriate. The group went to Mexico to impose American ideas about organizations, power, gender roles and other American cultural ideas on an organization in a foreign culture. This paper will describe their efforts using the lens of the Burke-Litwin model for organizational change. Burke-Litwin The Burke-Litwin Model seeks to explain the processes andRead MoreOrganizational Culture Inventory988 Words   |  4 PagesOrganizational Culture Inventory Introduction The unit I selected to study is the Sales and Service department of the organization where I am employed, Verizon Telecommunications. It is the customer service department in which customers call in to order new service, add services or products to existing service, and report any questions, comments or complaints. In addition to placing orders for services, if a customer has a problem or a technical issue, my job is to analyze the problem or issueRead MoreLost in Translation: Analysis of Corruption in Chinglish1032 Words   |  4 Pagesencounters when attempting to secure a sign-making contract in China. In the play, Daniel Cavanaugh, the owner of Ohio Signage must learn to navigate the cultural and business waters of China. Daniel hopes to earn a contract to make the signs for the Cultural Center with the help of Peter Timms, a professor and self-proclaimed cultural consultant. While Peter fails to help Daniel, and in fact causes his image more harm than good, he does teach Danie l about Guanxi, or the importance of business relationshipsRead MoreInclusive Leadership Is The Practice Of Leadership1445 Words   |  6 Pagesmindset might over shadow their ability to effectively overturn certain decision or behaviors. A leader’s values and characteristics strengthen the organization cultural diversity. Modern leaders use different styles and skills to shape human intuition. Their instinct reflect their ability to understand other’s cognitive ability. As a consultant in a global multicultural company, it will be very challenging to effectively lead an organization without implementing a strategic plan that promote respectRead MoreThe Case of BobCo Essay1553 Words   |  7 Pagescompany based in Jericho, New York which deals with the import export market with the European Union. Bobco focuses on assigning consultants to customers to assist in the development of import/export strategies, sourcing business partners, development of marketing strategie s, legal issues in import/export and logistical support. Even though the majority of consultants are based in NY, they are also based outside of the US in London, Paris, Milan and Barcelona. Leadership in the business world requiresRead MoreWhat Strengths Of Organizational Leadership Presented By Sales And Marketing1635 Words   |  7 Pagesharassment; and HR Manager (SS) Sheila Simmons lacks communications skills, and high job stress. Identifying the strengths of organizational leadership presented by Sales and Marketing (PI) Kenneth Bright along with OD consultant can lead and manage the organizational change. The OD consultant plans to introduce and communicate the change initiative to the employees begin with an interview questions by gender, organizational levels and age. Using Lewin’s method (B), functions (f), personality(P), motivatorsRead MoreEssay on intercultural communication1346 Words   |  6 Pagescrucial factor towards the success of Global business. Because different cultures have different values, conflicts and misunderstandings are unavoidable. Most dominant of the challenges in Global business is the communication. Companies realize that professional business knowledge is not sufficient to achieve success unless you were aware of the intercultural communication. Therefore, the thesis emphasizes different cultural values have different business behaviours. To be successful in intercultur alRead MoreControl and Power in a Management Consultancy: Brownloaf Mactaggart Case Study1521 Words   |  7 Pagesformer BM staffs encountered a clash with Watkins culture and values. Furthermore, the firm seems to lack in sophisticated goal setting and reward policies under the undetermined leadership. This essay will attempt to analyse several crucial organizational issues in this case and identify conceivable influence if the problems are not addressed appropriately. 2. Organizational Issues in the Case 2.1 Integration and Organizational Culture Despite optimistic expectations, mergers and acquisitions

Tuesday, May 12, 2020

Essay on Privacy in Cyberspace - 975 Words

Privacy in Cyberspace Computers and the Internet have changed many things in the world today. People surf the web on a daily bases for information and entertainment. The Internet is making things like paying your bills from home a possibility. This was something that you had to leave the house to do, even if it was just dropping a check in the mail. Now you can pay your bills and buy your groceries, with every thing being just a point and a click away. Other things that can be done on the Internet is E-mail and stock trading. The police and the FBI have even used the Internet to capture and convict criminals. All this new technology is coming at us so fast and from so many places. Such as television, magazines and news papers,†¦show more content†¦This would happen once or twice a day, where the browser would give him a huge amount of data. Now Mr.Smith is not a hacker, and is working with the browser to fix the problem. Many people have heard of a hacker but what are the really. A hacker by definition is a person who tries to break into a computer to steal or corrupt its data. A computer hacker can cause many problems to a system. Yet just about everything has been hacked into, right down to the federal government. Now imagine you just bought something online with your credit card now this personal number is out there for someone to see, and possibility use. So how do people protect them selves and their business form having their mail and accounts read. Some of the easier ways is by installing passwords and using anonymous remailers. One of the biggest things right now is to send things encrypted. Encryption is where a program turns readable data into unreadable characters, and the person who you sent it to can unscramble it with the password or a key. Encryption has caused some concern with the government. The FBI would like to have a what is called a Abackdoor@ to allow police and other law officials to read encrypted messages. Right now there is a bill in congress and the senate that would make all the soft ware sold in the US to have this backdoor. If the bill would pass it would mean that the police or FBI could access your files without you even knowing it. The FBI alreadyShow MoreRelate dEssay on Sweden’s Position on Personal Privacy in Cyberspace3546 Words   |  15 PagesSweden’s Position on Personal Privacy in Cyberspace The Internet and computer age has enabled people to work faster and more efficiently, with practically unlimited access to information. As much as the technology boom has made our lives easier, as with most good inventions, there is some negativity that must be dealt with. The dissemination of information on the global network has put personal privacy at risk. Obviously, we are not going to give up new technologies that enrich human life forRead MoreInternet Regulation Should Not Be Regulated Essay1297 Words   |  6 PagesIntroduction In this paper, I will be arguing against the text by Lawrence Lessig by providing evidence and reasoning that proves that complete internet regulation would never be implemented on a global scale due to the privacy concerns that the United States would face while minimal internet regulation, like what Lessig suggests, would be unable to coexist with countries like China and Saudi Arabia who morally conflict with a global majority. Internet regulation will never be consistent in a globalRead MoreCyber Libertarianism : A Declaration Of Independence1594 Words   |  7 Pagesboarders within seconds. Cyberspace has made it easier to access things for the everyday man but with kind of power at our fingertips shouldn’t it have some kind of control? Regulations that govern what can and cannot be done or used online. One would think that the same rules that apply in the real world should apply in cyberspace right? Well John Perry Barlow think differently, in February of 1996 he publi shed what is now called ‘a declaration of independence on behalf of cyberspace’, where he said thatRead MoreFinding Clarity In The Obscurity Of â€Å"Why Privacy Matters†.1283 Words   |  6 Pagesâ€Å"Why Privacy Matters† In his essay â€Å"Why Privacy Matters† from The Wilson Quarterly, Jeffrey Rosen offers a compelling account of the harmful effects of eradicating our privacy. Rosen ventures into several different fields affected by the ever-growing intrusion of our privacy, offering a rich compendium of illustrations from the real world. From Monica Lewinsky’s fate under her investigation, to a Charles Schwab employee, Rosen offers a prolific arsenal of incidents where the dignity of privacy isRead MoreNaval Surface Warfare Center Panama City Division ( Nswc Pcd )1633 Words   |  7 Pagesof the Navy (DON) Chief Information Officer (CIO) issued a memorandum of distribution titled, Department of the Navy Information Management/Information Technology/Cyberspace Strategic Objectives for Fiscal Years 2014 – 2018. This brief three page document lays out six objectives for a strategic plan for the Navy’s IM, IT, and Cyberspace interests. My paper will look at two of those obj ectives, reduce software application spending by 40 percent from FY13 levels and improve transparency, accountabilityRead MoreThe Purpose Of A National Cybersecurity Strategy1421 Words   |  6 Pagesthese crucial facilities are increasingly becoming the topic of national consideration. The incidents that cause disruption of IT services and crucial infrastructures could disrupt the normal functioning of economy and society. For this reason, the cyberspace security is one of the serious challenges of the 21st century. Therefore, cyber security has been regarded as a strategic and horizontal national challenge that affects all levels of society (Rowe, B. R, 2012). The â€Å"national cyber security strategy†Read MoreCyberspace Of Business Ethics Essay1590 Words   |  7 Pagesresearch serious as well as mundane issues on line. In summary, cyberspace has become an interactive world that many of us have fully integrated into our lives. There is dark side to this phenomenon. The ease and anonymity by which we are able to perform all and many more of these feats of contact and access with an entireRead MoreProtecting Yourself Against the Treats of Cyberspace1022 Words   |  5 Pagesone person to another through space. With your private information out there in cyberspace, clever thieves are finding ways to access your personal informational and to steal from you without you even knowing about it until it is too late. The thieves are taking your personal data and using it to gain access to your accounts. In fact, there are many different ways thieves are threatening your safety in cyberspace. Each of these threats is serious in nature and one should act upon it immediatelyRead MoreEssay On Cyber Espionage In China750 Words   |  3 Pagescommanding position in cyberspace to secure advantages for its own intelligence gathering. China blames a â€Å"Cold War mentality† for the United States characterizing China as the miscreant. As Xi Jinping put it in September 2015, â€Å"The Cold War has long ended. [China and the U.S.] should make joint efforts to build a new model of major-country relations between two countries, and realize non-conflict, non-confrontation, mutual respect, and cooperation.† The differing approaches to cyberspace use and governmentRead MoreUnderstanding The Reading Strategy Of Cause And Effect1308 Words   |  6 Pagescollected from the U.S Department of Homeland Security and various publications based around cyberspace security. By using these resources he was able to relay the topic of governmental threat from cyberspace infantry. The connections made where clear and concise, they evaluated that cyberspace can become a dangerous portal. That which using unsecure networks and government portal can cause serious harm and your privacy to become infiltrated. Judging author’s credibility. The author establish her credibility

Wednesday, May 6, 2020

In What Ways Did Religion and Economics Influence the Development of Medieval Europe and Japan Free Essays

God’s laws told them that they were equal to the King. The archbishops, bishops, abbots, earls were freeman that could not be taken or imprisoned, outlawed or exiled or ruined unless by lawful judgments. General of injustice’s would cause the souls of them and the souls of their ancestors and successors to burn in all eternity. We will write a custom essay sample on In What Ways Did Religion and Economics Influence the Development of Medieval Europe and Japan? or any similar topic only for you Order Now 2) How did the Magna Carta limit the power of King John? According to the Magna Carta: the king could no longer collect taxes from the English people unless the Great Council agreed any free man who was brought to trial for a crime had the right to be judged by his equals, rather than the king or his officials; this is what we know as a jury legal decisions were also now influenced by the judges’ interpretation of previous court decisions; this made rulings more consistent so that the same crime couldn’t be punished in two different ways the king himself now had to obey the laws of England; this was a brand new idea: that even the king was not above obeying the law 3) How did the Magna Carta lay the foundation for democracy? Many of the ideas first written in the Magna Carta would later form the basis of modern democracy. It was the first document to limit the powers of the monarchy. This would influence the democratic idea of a system of checks and balances to keep one piece of the government (such as the president) from having too much power. It also established rights for everyday people and influenced the content of other documents that protect the rights of citizens, such as the Bill of Rights in the United States Constitution Another result of the Magna Carta was the establishment of the first English parliament. It created the Great Council, a group of 25 barons that the king was supposed to consult when he made a decision. This planted the seeds of a parliamentary government where the power was shared between the ruling monarch and the people, and the people had a voice. Later, Philip IV of France would use a similar idea in 1302 to establish the Estates-General. This was an assembly of noblemen, clergy, and townspeople that was also useful in uniting France under one national identity. How to cite In What Ways Did Religion and Economics Influence the Development of Medieval Europe and Japan?, Papers

Saturday, May 2, 2020

Insight into the Psychology of Criminals and Eyewitness †Samples

Question: Discuss about the Insight into the Psychology of Criminals and Eyewitness. Answer: Insight into the psychology of criminals and eye witness Crime is a word, which possesses flexibility to destroy the order and harmony of the society. However, delving deep into the word crime, it involves the mentality, which brings noticeable transformation in the personality traits of the individuals. In-depth knowledge about this mentality is provided by the field of criminology. Viewing from the other perspective, placement of the word justice besides the word criminal reduces the intensity of the crime (Gronlund et al., 2015). The word system can be considered as the approach of the law officials to support the victims for restoring the lost glory and honor. The previous sentence brings the words system and criminal in the same alignment. Countering this, the word system can also be the attempt of the government officials to alter the predicament of the culprits into a good human being. Within the verdicts of crime, eye witnesses play an important role. As a matter of specification, eye witnesses are crucial in terms of deciding the fate of the victims and culprit. Herein lays the correlation with the phrase impact of and on as proposed in the subject matter of the report. Sometimes the verdicts given by the eye witness are incorrect (Dysart Lindsay, 2014). This is due to the lack of understanding regarding the appropriate actions. This lack of understanding attaches an interrogative parameter to the plight of the culprit and the victim, who are battling for justice. In other circumstances, the eye witnesses are dominated by the influential people for not suppressing the instance that they witnessed. This kind of orders and instructions contradicts with the true essence and functionality of eye witnesses. Hence it can be said that in the criminal justice system or the legal system the consequences of identification error is extremely deep because it adversely affec t life of both the innocent as well as the criminal. Because false identification may lead to false conviction ultimately spoiling the life of an innocent person, on the other hand non-identification of criminal may set him free to commit more crimes (Gronlund et al., 2015). In both the cases it can be seen that how important is the role of eye witness in the criminal justice system as it affects the social peace and order. Attachment of the word testimony with eye witness makes the report a philosophical one. In-depth knowledge can be achieved through theoretical perspective. As a matter of specification, behavioral theory is appropriate in this context. Bad companion compels an individual to indulge into wrong actions, which makes them deviate from the targeted goals. Selection of friends depends on the likes and dislikes of the individual (O'barr, 2014). These likes and dislikes portray the whole individual. This selection is one of the traits of the individual. Lack of control over the performance of activities alters the personality of the individuals. This alteration possesses positive as well as negative connotations. However, most of the times, it is the negative connotation, which dominates the good one. The dominance of the bad one relates with the criminal psychology. Although in legal system eye witnesses are considered as reliable source of information to pronounce justice. The role of eye witness is very crucial, so huge research has been done in this area to study the behavioral patterns of eye witness. The research has found that there are many psychological factors which affect eye witness testimony like- anxiety/stress, reconstructive memory, weapon focus and leading questions. According to the researcher the eye witnesses are more likely to remember to remember a real life anxious and more stressful event, even after passage of few months. Famous British psychologist Bartlett has developed a theory on reconstructive memory, which is also known as Bartletts theory of reconstructive memory. Through this theory he evaluated the reliability of testimonies of eye witness; according to him memory plays an important role and it is not just the factual record of the incident that has occurred but it is subject to personal interpretation of the eye witness- including his norms, values, culture and the way he perceived the world. Again weapon focus is a situation in which the eye witness focuses more on the weapon rather than other details of the crime. Many of the time it has been noticed that, the eye witness remembers description of weapon more accurately than the physical feature of the person committing crime. Other psychologists Loftus and Palmer particularly focus of misleading information that could be visual or imagery as well as misleading questions in relation to testimony of eye witness. As per their research finding memory of an event is highly flexible, if new information is incorporated between the interval of actual happening of the incident and recalling it, this new information may influence the original memory up to the level of modifying, changing or supplementing it O'barr, 2014). Deep research on eye witness testimony, it can be considered as an experiment with the psyche and memory of the eye witnesses. Mostly, the derived results prove to be true, as under such circumstance, the eye witnesses speak out the truth. This is to defend himself from the harsh punishments. Countering this, the eye witnesses undergo psychological turmoil and obscurity regarding the doable in this condition (Sah, Robertson Baughman, 2015). This obscurity sometimes paves new avenues before them. In other times, these circumstances adversely affect the psyche of the individuals, acting as an obstacle in the performance of the basic tasks. Therefore, under such circumstances, the verdicts produced by the eye witness are considered to be reliable. There are certain factors, which deviate the eye witness from their focus regarding the narration of the instances that they viewed. Asking provocative and leading questions are one of the typical examples of this factor. This makes them anxi ous about the verdict, which they would produce before the court (Smalarz Wells, 2015). The judge is a high ranking official, outpouring the answer before him is equal to experiencing a spine chilling effect upon watching a horror movie. This experience relates to the climactic stage of Yerkes Dodson curve. The provocative and leading questions leads the eye witness to this climax. These questions bear resemblance with point of waking and optimal level. Here the level is very high in contrast to the restless memory. Viewing from the other perspective, refraining from asking provocative questions would straighten the curve. This might be a distortion of the structure of the curve; however, it projects the straight forward focus of the eye witness in terms of giving his verdict regarding the visual experience of the incident. Applying the concept of horror movie scenes in this context, the horrifying scenes alarm the individuals regarding their present status (Smalarz Wells, 2015). The previous sentence projects the significance of waking point, which takes the individuals to the optimal level and finally to the climax, where they are aroused. The eye witnesses also undergo the same predicament, when the culprits exert force upon them to safeguard themselves. Critical reflection of sources The article entitled, Handbook of eye witness testimony provides a basic insight into the concept of eye witness testimony. The subtitle, Memory for people seems inappropriate with the main heading of the article. The preposition for seems to be a guidance for the people regarding the memory that they need to possess (Lindsay et al., 2013). This perspective can be correlated with the dominance, which the opposition parties exert on the perturbed soul of the eye witness. Under such situation, the memory of the eye witnesses are so entrapped that they hesitate to voice out the things that they perceived. Attention needs to be given on the word testimony, which finds its applicability in the cases, where the eye witness is incapable of giving a verbal statement of the incident, which he has visualized. The previous sentence contradicts the proposed statement. Countering this, psychological research, like the counseling, therapies brings out the inaccuracies within the verdict produced b y the eye witness. Plurality of the word they portrays a class of eye witnesses undergoing the same predicament. Herein lays the appropriate correlation of the word contamination as mentioned in the name of the article, Contamination of eye witness self reports and mistaken identification. The action of self-reporting reflects the attempts of the eye witnesses to narrate the incidents with their exactness (Smalarz Wells, 2015). However, the word mistaken adds vagueness to these attempts, which adversely affects the individuality of the eye witnesses. There are several key factors which result into contamination of eye witness and mistaken identification in which the most important one are- Witness Age (identification accuracy is closely related to age of the witness); Witness Intoxication (mostly leading to false identification); Perpetrator Appearance (distinctive faces are more accurately identified); Perpetrators Race (high accuracy of identification when perpetrator and eye witness are from same r ace); Distance and Exposure Duration (distance is inversely proportional to identification accuracy on the other hand duration of exposure is directly proportional to the identification accuracy); Stress and Fear (will also influence witness identification performance) (Smalarz Wells, 2015). Crime is a stately matter. Taking the charge of law into ones own responsibility aggravates the complexities. On the contrary, taking the assistance of law officials mitigates the intensity of the crimes. Along with this, it also helps the eye witnesses to voice out what they have seen, without the fear and hesitation of the opposition parties. Considering the example of China in this context might be a deviation from the requirements of the discussion; however, it expands the scope and arena of the report to develop a comparative study of the criminal justice systems of Australia and China. Herein lays the correlation with the article entitled One country two cultures: Are Hong Kong mock jurors mainlandized by the predominant Chinese criminal justice concept of confession? Duality evident in the cultures portrays the dominance of Western countries on the memory of the Chinese people. The word mainlandized can be said to secure the psyche of the eye witness (Hui Lo, 2015). The placem ent of the word mock before the role of the jury adds insecurity to the secured plight of the eye witness, the result of which is the confession. This result might be the yearning of the eye witness in terms of progressing towards the closure of the legal procedures. The article Eye witness confidence and the confidence accuracy relationship in memory for people soothe the perturbed mind and psyche of the eye witness. Herein lays the appropriateness of the word confidence. Accuracy in the legal procedures preserves the stability in the relationship between the eye witness, culprit and the victims. Countering this, culprits cannot be placed in the same alignment with the eye witness and the victims. This is due to the dominant threats, pressures and forces, which they have exerted on the victim party and the eye witness. The preposition for dictates their actions, destroying their individuality (Leippe Eisenstadt, 2014). Herein lays the correlation between the articles Handbook of eye witness testimony: Volume 2 Memory for people and Eye witness confidence and confidence accuracy relationship in memory for people. The conjunction between both the articles excavates confidence as one of the greatest strengths for eye witness in terms of overcoming the dominance of the criminals. Committing crimes projects the animalistic trait of the criminals. Maintenance of consistency in this direction restricts the exposure of positive traits. In order to maintain this positivity, rehabs, trainings, counseling and therapies of the criminals are needed. Strictness of the managers and government officials for these trainings, counseling and therapies would alter the perspective of the criminals. Along with this, involving them in various and wide ranging extracurricular activities would broaden their perspectives (Beaudry et al., 2015). References Beaudry, J. L., Lindsay, R. C., Leach, A. M., Mansour, J. K., Bertrand, M. I., Kalmet, N. (2015). The effect of evidence type, identification accuracy, line?up presentation, and line?up administration on observers' perceptions of eyewitnesses.Legal and Criminological Psychology,20(2), 343-364. Dysart, J. E., Lindsay, R. C. L. (2014). The effects of delay on eyewitness identification accuracy: Should we be concerned?.Handbook Of Eyewitness Psychology 2 Volume Set, 361. Gronlund, S. D., Mickes, L., Wixted, J. T., Clark, S. E. (2015). Chapter One-Conducting an Eyewitness Lineup: How the Research Got It Wrong.Psychology of Learning and Motivation,63, 1-43. Leippe, M. R., Eisenstadt, D. (2014).Eyewitness confidence and the confidence-accuracy relationship in memory for people.The handbook of eyewitness psychology,2, 377-425. Liang, B., He, N. P., Lu, H. (2014). The deep divide in Chinas criminal justice system: contrasting perceptions of lawyers and the iron triangle.Crime, Law and Social Change,62(5), 585-601. Lindsay, R. C., Ross, D. F., Read, J. D., Toglia, M. P. (Eds.). (2013).The handbook of eyewitness psychology: volume ii: memory for people(Vol. 2). Psychology Press. O'barr, W. M. (2014).Linguistic evidence: Language, power, and strategy in the courtroom. Elsevier. Sah, S., Robertson, C. T., Baughman, S. B. (2015).Blinding prosecutors to defendants' race: A policy proposal to reduce unconscious bias in the criminal justice system.Behavioral Science Policy,1(2), 69-76. Smalarz, L., Wells, G. L. (2015). Contamination of eyewitness self-reports and the mistaken-identification problem.Current Directions in Psychological Science,24(2), 120-124. Hui, C. Y., Lo, T. W. (2015). One country, two cultures: Are Hong Kong mock jurors mainlandized by the predominant Chinese criminal justice concept of confession?.International journal of offender therapy and comparative criminology,59(10), 1104-1124.